This integration enables the LateShipment.com widget to load inside Gorgias with contextual information regarding shipments in question.
Click on Save Changes to complete the setup.
Once this is complete, you can return to your "Tickets" page and the widget will be visible when a tracking number is available in the body/ subject of the ticket for agents to have up-to-date information regarding the shipment in transit.
Expanding the "Events " tab takes you to a detailed timeline view with all shipment related information and transit updates.
Save up to 20% with automated refunds for 50+ service failures & billing errors including late & lost deliveries.
Get predictive alerts for parcel delays, promptly intervene and proactively take action before customer impact
Send custom or automated customer notifications to for shipping events like “shipped, attempted & delivered”.
Build fully-customizable order tracking pages for your customers to improve your brand’s recall and sales.