Successful refunds are credited back to your shipping account by your carrier. Depending on the carrier you use, this will either be FedEx/UPS/DHL. Refunds for late deliveries will be credited to a future invoice. This depends on the payment mode you have agreed upon with your shipping carrier. LateShipment.com will verify that the refunds have been credited back to your shipping account and will periodically update your dashboard with that information.
Save up to 20% with automated refunds for 50+ service failures & billing errors including late & lost deliveries.
Get predictive alerts for parcel delays, promptly intervene and proactively take action before customer impact
Send custom or automated customer notifications to for shipping events like “shipped, attempted & delivered”.
Build fully-customizable order tracking pages for your customers to improve your brand’s recall and sales.