This depends on how your account is set up with your shipping carrier. In most instances, it will take around 2 to 3 weeks to receive your refund. The reason refunds take 2 to 3 weeks is because LateShipment.com must wait for an invoice to be posted to your account by the shipping carrier.
Save up to 20% with automated refunds for 50+ service failures & billing errors including late & lost deliveries.
Get predictive alerts for parcel delays, promptly intervene and proactively take action before customer impact
Send custom or automated customer notifications to for shipping events like “shipped, attempted & delivered”.
Build fully-customizable order tracking pages for your customers to improve your brand’s recall and sales.