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How long does it take to get a refund?

This depends on how your account is set up with your shipping carrier. In most instances, it will take around 2 to 3 weeks to receive your refund. The reason refunds take 2 to 3 weeks is because must wait for an invoice to be posted to your account by the shipping carrier.

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  • 21-Aug-2019

A Four-fold Advantage In One Simple Tool

Shipping Cost Savings

Save up to 20% with automated refunds for 50+ service failures & billing errors including late & lost deliveries.

Delivery Support Dashboard

Get predictive alerts for parcel delays, promptly intervene and proactively take action before customer impact

Customer Delivery Notifications

Send custom or automated customer notifications to for shipping events like “shipped, attempted & delivered”.

Branded Tracking Pages

Build fully-customizable order tracking pages for your customers to improve your brand’s recall and sales.

What are you waiting for?