You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.

How can I notify my customers?

You can Notify customers by

  1. Clicking on this icon  that you will come across against tracking numbers on all tables.
    Or by clicking on the Send Email button on the top right corner on the Tracking Page for any shipment.
  2. On the pop-up window that appears, pick a relevant template. All templates that you create on your Template Manager would appear here.
  3. Enter your customer’s email ID.
    If you’ve connected your e-commerce store with your account, the email ID would be prepopulated.
  4. Hit send.
    If you have connected your e-commerce store with your account, you would additionally be able to automate notifications to your customers.
  • 21
  • 30-Sep-2020

A Four-fold Advantage In One Simple Tool

Shipping Cost Savings

Save up to 20% with automated refunds for 50+ service failures & billing errors including late & lost deliveries.

Delivery Support Dashboard

Get predictive alerts for parcel delays, promptly intervene and proactively take action before customer impact

Customer Delivery Notifications

Send custom or automated customer notifications to for shipping events like “shipped, attempted & delivered”.

Branded Tracking Pages

Build fully-customizable order tracking pages for your customers to improve your brand’s recall and sales.

What are you waiting for?