You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Attentive Journeys and Triggering Events
print icon

Journeys:

 

LS-Label generated: Triggered when a shipping label is generated.
LS-Shipped: Triggered when a package is in transit with the carrier.
LS-Delivered: Triggered when a package is successfully delivered.
LS-Out for delivery: Triggered when a package is out for delivery and expected to be delivered soon.
LS-Failed delivery: Triggered when a delivery attempt was unsuccessful.
LS-Delayed in transit: Triggered when a package is experiencing delays during transit.
LS-Unused labels: Triggered when a generated shipping label remains unused.
LS-Delayed delivery: Triggered when a package's delivery is delayed beyond the estimated timeframe.
LS-Lost/Damaged: Triggered when a package is lost or damaged during transit.
LS-Returned: Triggered when a package is returned to the sender.
LS-Predicted delays: Triggered when LateShipment predicts potential delays in the shipping process.
LS-Suspectedlost: Triggered when LateShipment suspects a package may be lost.
LS-Customer feedback - Post delivery: Triggered to gather customer feedback after a delivery is completed.

 

Triggering events:

 

{{triggerEvent.custom['customer_firstname']}}
{{triggerEvent.custom['customer_lastname']}}
{{triggerEvent.custom['lsstatus']}}
{{triggerEvent.custom['servicetype']}}
{{triggerEvent.custom['shippingname']}}
{{triggerEvent.custom['shippingstreet']}}
{{triggerEvent.custom['shippingstreet1']}}
{{triggerEvent.custom['shippingcity']}}
{{triggerEvent.custom['shippingstate']}}
{{triggerEvent.custom['shippingzip']}}
{{triggerEvent.custom['shippingcountry']}}
{{triggerEvent.custom['shippingstate']}}

{{triggerEvent.custom['billingname']}}
{{triggerEvent.custom['billingstreet']}}
{{triggerEvent.custom['billingstreet1']}}
{{triggerEvent.custom['billingcity']}}
{{triggerEvent.custom['billingstate']}}
{{triggerEvent.custom['billingcountry']}}
{{triggerEvent.custom['billingzip']}}
 

Feedback
0 out of 0 found this helpful

scroll to top icon