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Automate emails using Omnisend
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Firstly, create a new API key in Omnisend for LateShipment.com and copy the key itself. Be sure to allow custom permissions for the API key. Under Permissions, you will need to check “Events”. If you’ve previously created your API key, you will need to additionally ensure this permission is enabled.

 

 'Save'.

 

Once this is done, log in to your Omnisend account. You will find the events listed below available as event trigger metrics. Use these metrics to start building automation workflows.

 

IMPORTANT: Once email flows have been set up in Omnisend, head back to your LateShipment.com account to turn the toggle ON for the required events so we can start triggering the flows.

 

 

The different Event Variables that can be used in your email templates:

  • trackingnumber
  • shipdate
  • estimateddate
  • ordernumber (Shopify order number)
  • customername
  • lsstatus (Current status of the shipment)
  • trackinglink (Link to the customized tracking page)
  • carriertype (Name of the shipping carrier used)

Here is an example syntax for using an event variable in an email template:

trackingnumber - [[event.trackingnumber]]

Follow the instructions provided here to Automate return emails using Omnisend.

 

Read more on this topic below:

Copy Automation Workflows

Event data in the Automation Workflows

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